Warranty - True North Trailers

Trailer Owner Information

Name *

First

Last

Company

Email *

Phone *

Address *

Address Line 1

City

State / Province / Region

Postal Code

Trailer Information

Are you a retail customer? *

Are you the original owner? *

Name of your Dealership *

*Include store number if applicable

Where did you purchase the trailer? *

How did you purchase it? *

Private sale/Used
From an Auction "as is"
Other

Other *

Did you register your trailer for Warranty?

Date of Purchase *

Picture of the NVIS document with the VIN number and Model highlighted.

*** Where to find the VIN # and Model on the NVIS document. ***

Body Type *

Last 7 digits of the VIN # *

Enter the last 7 characters of the VIN located at the top left corner of the NVIS.

The VIN # entered is invalid.

Trailer Model *

Claim Details

Type of Claim *

Description of Claim *

Please include as many details as possible like how and when the issue occurred.

Summary of Affected Parts *

For Example: Replace front clearance light 3/4" Amber - QTY 1

Warranty claim photo upload - Required

Click or drag files to this area to upload.You can upload up to 10 files.

Photo's are required in order to process the warranty claim.

Warranty Policy Agreement

This Warranty Policy outlines the terms and conditions for submitting and processing warranty claims. By signing this document, you, as the customer, acknowledge and agree to the following:

Initiation of Warranty Claim
- When you initiate a warranty claim, you may be required to provide additional information to support your claim. This information may include, but is not limited to, photographs, videos, purchase documentation, and other relevant details.
Submission of Required Information
- Once a request for additional information has been made, you have a period of 30 days to provide the requested information. This 30-day period starts from the date the request is communicated to you.
Failure to Submit Required Information
- If the requested information is not provided within the 30-day period, your warranty claim will be automatically closed. You will need to resubmit your claim in order to reopen the case. Please note that resubmission may require the re-initiation of the entire warranty process, including the provision of all necessary information.
Acknowledgment
- By signing this document, you acknowledge that you have read, understood, and agree to abide by the terms of this Warranty Policy. Failure to comply with these terms may result in the forfeiture of your warranty rights.

Warranty Policy Acknowledgment *

I agree to the warranty policy.

I have read and agree to the Warranty Policy, including the requirement to submit all requested information within 30 days to keep my warranty claim open.

True North Trailers Warranty Claim

Trailer Owner Information

Trailer Information

Claim Details

Warranty Policy Agreement